What are the responsibilities and job description for the Technical Content Manager, Fuel iX position at WillowTree?
Who We Are
In collaboration with our parent company, TELUS Digital, we’ve launched an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly.
Location & Flexibility
This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices : Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA OR in a Work From Anywhere (Remote, US) capacity.
Travel (up to 25%) may be required on an ad hoc basis.
The Opportunity
As a Technical Content Manager, Fuel iX, you'll develop and execute a comprehensive content marketing strategy supporting the customer journey and reinforcing our messaging for AI-powered intelligent experiences. You'll oversee the creation, curation, and distribution of high-quality thought leadership, product, and technical content across channels, engaging decision-makers and technical audiences in the AI and enterprise software space. Your role is crucial in driving brand awareness and growth, positioning Fuel iX as a leading platform for Generative AI-fueled intelligent experiences.
Responsibilities
This role offers a balance between content strategy, creation, and distribution, with support from our growth marketing and product marketing teams. You'll have the opportunity to shape the technical content direction for multiple products within the Fuel iX platform, driving our position as a leader in the generative AI and intelligent experiences space. This role requires strong technical writing and content creation skills.
Content Strategy and Planning
- Craft memorable stories and define a content strategy showcasing Fuel iX's brand, thought leadership, and product offerings.
- Develop and implement a multi-channel content marketing plan aligning with Fuel iX's messaging priorities and the customer journey.
- Establish an "Always On" learning content calendar tailored for enterprises implementing AI technologies.
- Create diverse content assets (articles, eBooks, videos, infographics) to support integrated campaigns.
Content Creation and Curation
Content Management and Distribution
Collaboration and Performance Metrics :
Qualifications
Bonus Points :
Why WillowTree?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include mentorship, dedicated time to innovate on passion projects, and an annual stipend to fund your professional pursuits.
WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits :
USA Pay Range$100,000—$128,000 USD
Salary : $100,000 - $128,000
