Operations Support Clerk

The Operations Support Clerk is our first point of contact with our customers and their carriers. They provide critical shipment status information to our customers, carriers and our operations rating team. Here are some of the activities you will be expected to perform: Manage all incoming documents through ECM and e-mail Assist confirmers/raters in retrieving COS documentation Creation of documents using electronic means Communicate through telephone and email with customers, carriers on shipment status Scanning, faxing, filing, data-entry. Reception back up as required All other duties as assigned Knowledge and Educational Requirements: High School Diploma is required Minimum of 1 year in an office environment Proficiency in MS Office and database skills, faxing, scanning, internet work Strong communication skills – English verbal and written is required

Salary : $39,500 - $45,700