Demo

Regional Dispatcher

Wilmington College (OH)
Mascoutah, IL Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/28/2025
Join Wisper ISP as a Full-Time Regional Dispatcher in Mascoutah, IL, and become an integral part of our dynamic telecommunications team! This onsite position offers a unique opportunity to directly impact customer experiences while collaborating with a diverse group of professionals. You'll thrive in a flexible and high-performance culture, honing your problem-solving skills as you tackle real-time challenges.

At Wisper, we value humble confidence and a commitment to customer-centricity, ensuring you feel valued and empowered every day. Take the next step in your career and help us connect communities with reliable service and innovative solutions.

You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, College Savings Fund, Short Term Disability, and Long Term Disability. Ready to make a difference? Apply today and experience the rewarding journey with Wisper ISP!

Schedule: Monday-Saturday 8 AM-4:30 PM with one day off during week.

Pay: $17-18/hour

This position is eligible for Hybrid home/office schedule--regular in-office work/attendance is required at least 3 days per week. Candidate must lived within one hour's driving distance from a local office

  • Internet connection requirements for remote work include speeds exceeding 25 Mbps down and 3 Mbps up (Satellite and/or cellular connection are not sufficient)

A Little About Us

Wisper ISP is a high speed internet provider headquartered in Mascoutah, Illinois with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.

Your day as a Regional Dispatcher

As a Full-Time Regional Dispatcher at Wisper ISP, you will play a vital role in ensuring seamless communication and operational efficiency within our telecommunications team. Your responsibilities will include overseeing our skilled field technicians, skillfully coordinating with various departments to optimize scheduling needs, and acting as the key liaison between our technicians and customers. You will relay important information and engage directly with customers to provide an exceptional customer experience, embodying our commitment to customer-centricity. Your organizational and problem-solving skills will be essential in enhancing our service delivery and ensuring that our clients receive the high-quality support they expect from Wisper ISP.

Join us in making a difference in the lives of our customers and communities!

Are you the Regional Dispatcher we're looking for?

To excel as a Full-Time Regional Dispatcher at Wisper ISP, you must possess a strong foundation in customer service, with at least two years of experience in this field. Effective communication skills are essential, as you will be responsible for executing various business correspondence and relaying information between departments and customers. A desire to learn and grow within the telecommunications industry, paired with a genuine love of technology, will set you apart in this role. You should be adept at using various software and tools to streamline operations and enhance customer experiences.

Your ability to problem-solve and adapt in a fast-paced environment will greatly contribute to the success of both our field technicians and the overall customer journey at Wisper ISP. Join us and bring your skills to a forward-thinking company dedicated to excellence!

A pre-employment background check, motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check, motor vehicle record check and drug screen.

Job Posted by ApplicantPro

Salary : $17 - $18

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