What are the responsibilities and job description for the Banquet Server position at WILMINGTON CONVENTION HOTEL LLC?
Job Details
Description
SUMMARY
We are currently looking for Banquet Servers to join our amazing team, here at Embassy Suites - by Hilton Wilmington Riverfront!
The Banquet Server is responsible for:
- Set-up, service and break down assigned functions in a safe, accident-free manner.
JOB RESPONSIBILITIES
The Banquet Server’s primary responsibilities will include:
- Set tables in assigned area correctly and uniformly.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
- Know and use "Suggestive Selling" techniques.
Qualifications
REQUIRED SKILLS AND ABILITY
- Able to read and speak English.
- Able to lift, push, carry 20 - 40 lbs.
REQUIRED EDUCATION AND EXPERIENCE
- Education – High school diploma required or equivalent.
- Experience – Two years hotel banquet food/beverage service.