What are the responsibilities and job description for the Front Desk Receptionist (part-time) position at Wilmington Country Club?
Wilmington Country Club is seeking a Part Time Front Desk Receptionist to provide our members with exceptional customer service at our private Country Club. This position will get to know the membership and largely become “the face and the voice” of the Club for all members and guests. This position is responsible for the first impression we make.
The ideal candidate must possess a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to handle complaints in a positive manner and give accurate information. A customer-oriented approach is essential. The goal is to make members and their guests feel comfortable and valued while on our premises.
PRIMARY RESPONSIBILITIES:
- Work front desk answering 14-line phone system
- Greet members and guests warmly upon arrival
- Take special events reservations
- Taking dining reservations and orders for members
- Type and distribute Party Arrangement Sheets for events
- Receive and sort postal mail
EXPERIENCE:
- Must have at least 1 year of experience as an administrative assistant or receptionist
- Exceptional interpersonal relationship skills
- Excellent written and oral communications skills
- Excellent articulation and phone manners
- Familiarity with office machines
- Customer Service oriented and personable with members and guests
- Ability to prioritize, multi-task and work independently
- Commitment to work schedule of 10-15 hours per week
OTHER REQUIRED NEEDS:
- Must be available to work nights, weekends, and holidays
- Knowledge of Microsoft Word, Excel, and Outlook is required
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Must be able to bend and ability to lift at least 25 pounds
BENEFITS:
- Free onsite parking
- Meals included
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Referral program
Schedule:
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16