Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi- specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Essential Duties/Responsibilities:

• Schedule surgeries at WH ASC for all assigned providers.

• Coordinate and communicate surgery date to patient, surgeon and clinical team.
• Coordinate any necessary appointments required for patients related to surgery.
• Complete all required documentation in the EHR.
• Communicate pertinent information to surgeon, clinical team and OR.

• Communicate with managed care team to verify surgery authorization by insurance and document pertinent information in the EHR.
• Verify that the procedure can be performed at the ASC.
• Verify eligibility and calculates co-payments
• Assist with other ASC Business Office duties

Other Duties:

General:

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management

Required:

Preferred:

• Experience with surgery scheduling
• Knowledge of medical terminology
• Previous experience with surgery scheduling