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Mammography Assistant - Midtown (Radiology) - Full-Time

Wilmington Health
Wilmington, NC Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/7/2025

36 hrs a week .90 FTE

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose :

Assist mammography technologists and patients

Essential Duties / Responsibilities :

  • Create History Sheets for Patients
  • Ensure orders are placed and correct
  • Contact providers if orders need to be placed or changed
  • Obtain prior imaging if needed
  • Upload prior imaging that is received and send reports to medical records to be uploaded
  • Fix duplicate accounts in Synapse Content Manager
  • Effectively assess patients via history taking and or interview as needed
  • Room Patients and have them change accordingly
  • Check in, check out and update patient information as needed
  • Push" orders from EHR to PACS when patients check in
  • Cancel orders that are not needed and were pushed to PACS
  • Answer all phone calls
  • Schedule and Reschedule patients as needed for mammo and bone density
  • Call and schedule symptomatic patients at Delaney Radiology, add a note for these patients in EHR and clear the encounter
  • Complete an orientation program for assistants based on a carefully established procedures manual
  • Upkeep cleanliness of department and mammo rooms
  • Call Tech Repeat patients as needed and fill out necessary paperwork to send to lead tech
  • Fill out Mammo Log with Report information when mammo imaging has been read
  • Create a letter for each patient after their mammogram has been read and send to the patient
  • Fill out each patient's mammo log in EHR with report information
  • Follow up with patients that are Needs Additional Imaging and make sure they are scheduled and sent an updated letter after this imaging is complete
  • Send a certified letter for any patient with BIR 4 or BIR 5 results and send a communication to provider confirming that a letter is being sent
  • Follow up on Requests for prior imaging to make sure we receive them in a timely manner
  • Order supplies as needed in PROCUREIT
  • Contact Mammo Lead Tech as needed

Other Duties :

  • As assigned by Supervisor and Mammo Lead
  • QUALIFICATIONS

    Required :

  • High School Diploma
  • PACS and EHR experience preferred
  • Preferred :

    ADA Physical Demands :

    Rarely (Less than .5 hrs / day) Occasionally (0.6 - 2.5 hrs / day) Frequently (2.6 - 5.5 hrs / day) Continuously (5.6 - 8.0 hrs / day)

    Physical Demand

    Required

    Frequency

    Standing

    Frequently

    Sitting

    Occasionally

    Walking

    Frequently

    Kneeling / Crouching

    Frequently

    Lifting

    Rarely

    Mammography Assistant Competencies

    General

  • Customer Service
  • Professionalism / Integrity / Responsibility
  • Teamwork / Process Focus
  • Dependability / Punctuality
  • Interpersonal Relationships / Communication
  • Judgment / Decision Making / Problem Solving
  • Quality / Quantity
  • Initiative
  • Safety / Housekeeping
  • Organizational Skills / Time Management
  • Department Specific :

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