What are the responsibilities and job description for the Assistant Branch Manager position at Wilmington Savings Fund Society?
Job Description
Schedule : Monday - Friday 8 AM - 6 PM, Saturday 9 AM - 1 PM
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.
The Assistant Branch Manager will partner with the Retail Office Manager in directing activities within the branch to accomplish sales and service objectives to enhance customer relationships and attract new customers while maintaining the current customer base. This role will be responsible for personally serving customers and performing regular management duties such as monthly coaching sessions, directing business development activities, overseeing branch operations, and scheduling, among other office duties. The incumbent will provide a high level of customer service and foster an environment of engagement amongst the branch Associates. In addition, this role will be responsible for partnering with various branch departments, such as WSFS Mortgage, WSFS Wealth, Commercial Lending, and other areas, for further strengthening and growing customer relationships. Therefore, the incumbent must be flexible with scheduling.
The schedule is a 40-hour work week, including 2-3 Saturdays a month. However, this schedule can change at any time based on business needs.
Minimum Qualifications :
Bachelor’s degree or equivalent experience in retail banking required
A minimum of 1 year of management or supervisory experience in a retail banking environment required
Previous experience in branch operations, including procedures, policies, control, and regulations required.
Must Have previous consultative sales experience.
A strong knowledge of deposit and retail loan products and familiarity with business lending products.
Must have knowledge of financial fundamentals, including computation of interest and monthly payments.
Must possess a strong knowledge of teller operations and processing.
Strong verbal and written communication skills and presentation skills are required.
Proficient in basic computer skills.
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at
careers@wsfsbank.com
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
