What are the responsibilities and job description for the Referral Manager position at Wilshire Law Firm?
Wilshire Law Firm is a distinguished awardwinning legal practice with over 17 years of experience specializing in Personal Injury Employee Rights and Consumer Class Action lawsuits. We are committed to upholding the highest standards of Excellence and Justice we are United in our dedication to achieving the best outcome for our clients.
As a Referral Manager in our Operations Department you will lead the team facilitating the referral process between our clients and referral partners.
Compensation :Daily Tasks :
- Enhance and strengthen our process for referring cases to other law firms.
- Oversee and be accountable for your team's follow up with referring attorneys on case status.
- Understanding the urgency of time frames and working diligently.
- Understanding of the litigation flow for proper monitoring of cases.
- Establishing and maintaining relationships with referral partners.
- Refining and enhancing the documentation and implementation relating to all outgoing and incoming referrals for the referral team.
- High level reporting to of overall referral cases to executives and best practice for tracking referral and lead sources.
- 3 yrs exp in Personal Injury and / or law firm
- Must have leadership skills to engage partner and present.
- Must have experience working in a customercentric environment.
- Must have a personable outgoing and have a professional demeanor.
- Must have outstanding verbal and written communication skills.
- Must have strong attention to detail and exceptional organizational skills.
- Must have the ability to lead team with precision and ability to present at executive level.
- Spanish fluency is preferred.
- Compensation range depending on experience $00
- Varied Medical Dental and Vision plans
- Firmpaid Life and AD&D insurance
- Paid time off and paid holidays
- FSA EAP Pet Insurance
- 401k
Your Skills :
Our Benefits :
Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.
Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full Time
