What are the responsibilities and job description for the Wilson Equipment Rentals & Sales is hiring : Service Writer / Advisor in Medford position at Wilson Equipment Rentals & Sales?
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Service Writer / Advisor – Medford
At Wilson Equipment, we rely on outstanding customer service to drive our business forward. As a Service Writer, you will act as the liaison between customers and the service shop, coordinating services, scheduling repairs, making suggestions, and documenting service requests. You will deliver exceptional customer service, manage appointments, oversee vehicle maintenance and repairs, maintain accurate records, generate service cost estimates, facilitate communication between customers and technicians, handle billing transactions, and manage financial records.
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