What are the responsibilities and job description for the Body Shop customer service support / estimator position at Wilson Ford Lincoln?
Description of the role
We are looking to hire a skilled and dedicated Body Shop Customer Service Support / Estimator to join our team at Wilson Ford Lincoln in Saginaw, Michigan. In this role, you will be responsible for providing exceptional customer service and estimating repair costs for our clients' vehicles.
Responsibilities
- Interact with customers to understand their repair needs
- Provide accurate estimates for repair costs
- Coordinate with the body shop team to schedule repairs
- Ensure customer satisfaction throughout the repair process
Requirements
- Previous experience in customer service and estimating in an automotive setting
- Strong communication and interpersonal skills
- Attention to detail and ability to multitask
Benefits
- Competitive compensation package
- Opportunity for growth and development
- Health insurance benefits
- Employee discounts on products and services
About the Company
Wilson Ford Lincoln is a leading automotive dealership in Saginaw, Michigan, committed to providing high-quality service and products to our customers. We value teamwork, excellence, and customer satisfaction.