Punching Sales Desk Administrative Assistant

Position Summary :

We are seeking a dedicated and organized Sales Desk Administrative Assistant to support our Tooling Technicians and Outside Sales team and provide excellent service to our customers. The ideal candidate will handle day-to-day administrative tasks, ensuring that customer interactions are seamless and efficient. This role involves regular communication with customers and co-workers, with a strong focus on managing customer account information.

Key Responsibilities :

• Communicate with customers via phone and email to assist with all aspects of their accounts and orders.
• Address customer and sales inquiries and provide first-line support for questions.
• Confirm delivery information and provide tracking and invoice details as needed.
• Index customer quote emails into SAP.
• Manage and update customer account data in SAP, following established compliance practices (Gatekeeper).
• Support co-workers and outside sales agents with various administrative needs.
• Perform other tasks as assigned by the supervisor to support the team and meet company objectives.

REQUIRED QUALIFICATIONS

ATTRIBUTES

PHYSICAL DEMANDS

The physical demands and work environment are representative of those that must be met by the employee to successfully perform the essential functions of the job. In addition to continuous sitting and working on a computer, and simple grasping and writing. Occasional exposure to an indoor manufacturing environment, chemicals, and / or fumes may occur.

WORK ENVIRONMENT

Inside; Office and manufacturing floor.

WORK HOURS

Work hours are Full Time 8am to 4pm.

EQUAL OPPORTUNITY EMPLOYER

Wilson Tool is an equal opportunity / affirmative action employer Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

www.wilsontool.com / careers