What are the responsibilities and job description for the Retail Team Member position at Wilsons Fun Factory?
Job Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be the face of our store, providing exceptional service to our customers while driving sales and maintaining a welcoming shopping environment. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a team setting.
Responsibilities
- Greet customers warmly and ascertain their needs to provide personalized service.
- Assist customers in selecting products and answering any questions they may have.
- Process transactions accurately using the cash register and POS system.
- Maintain an organized and visually appealing sales floor by stocking shelves and arranging merchandise.
- Handle returns and exchanges in accordance with store policies.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
- Uphold store standards for cleanliness, organization, and safety.
- Utilize retail math skills to manage inventory levels effectively.
- Provide bilingual support to customers as needed, ensuring clear communication.
- Demonstrate excellent phone etiquette when handling customer inquiries over the phone.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Familiarity with cash registers and POS systems is a plus.
- Basic knowledge of retail math for inventory management is beneficial.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Bilingual abilities are highly valued but not mandatory.
- Strong organizational skills and attention to detail are essential for maintaining stock levels and store presentation.
- Previous experience in supervising or leading a team is advantageous but not required.
Join us in creating an outstanding shopping experience for our customers while developing your skills in the retail industry!
Job Type: Full-time
Pay: $8.50 - $12.00 per hour
Expected hours: 25 – 40 per week
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $9 - $12
