What are the responsibilities and job description for the Game Tech position at Wind Creek Casino & Hotel Wetumpka?
Description
Job Overview
The Gaming Technician I maintains the operational order of all gaming machines and related equipment.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
- Reviews and analyzes reports related to game equipment performance
- Prepares and tests gaming machines
- Maintains a sense of urgency in responding to calls for assistance or when dispatched
- Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices
- Moves and installs machines as needed
- Researches and diagnoses game equipment malfunctions
- Troubleshoots, reads meters and performs regular maintenance
- Communicates all information to fellow Technicians and Game Management
- Takes initiative to ask for and offer help to guests, co-associates and management
- Works closely with Vendor Technicians
- Adheres to MICS/TICS, Company and Departmental Expectations
- Helps maintain a working inventory of parts and supplies
- Other duties & responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
- High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
- Must be twenty-one (21) years of age or older
- One (1) year experience in a casino Gaming or casino IT department (Class II or Class III)– preferred
- OR two (2) years’ experience working with computers or electronics– preferred
- Must be able to lift and maneuver at least 50 lbs
- Must be able to lift a minimum of 150 pounds using a dolly
- Must successfully pass job interview, including a guest service audition
- Willing and able to work odd or irregular hours including nights, weekends, and holidays
- Willing to travel and participate in training as recommended or required
- Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
- Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Wind Creek Casino & Hotel Wetumpka
Wind Creek Wetumpka is a true Las Vegas-style experience, with over 2,500 electronic games and a luxurious 283-room hotel, and its pool and cabanas provide spectacular views of the Coosa River. Dining options include Alabama’s best steakhouse, FIRE; TASTE Buffet; all-day dining at the Grill; Grill Express; and Chilly Bean, our coffee bar. Wetumpka’s 1,200-seat Entertainment Center offers big name concert performances year-round.
Our Employee Perks and Benefits
- Blue Cross Blue Shield medical plan*
- Dental plan
- VSP vision plan
- 401(k) savings plan
- Life and disability insurance
- Paid time off
- Employee dining rooms
- Career training and planning
- Quarterly incentive bonuses
- Employee fitness centers with on-staff trainers*
- Not available at every location
