What are the responsibilities and job description for the Beverage Server position at Wind Creek Hospitality?

Description

Job Overview : 5 : 45PM-2 : 15AM (Shift subject to change based on business needs)

The Beverage Server shall serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facility.

Purpose :

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System :

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities :

Maintains complete knowledge of all menu items, liquor brands, beers, non-alcoholic selections, daily special products and services available in the assigned venue
Greets guests, takes beverage orders and relays them to bartenders, effectively utilizing the POS system and PLU (Price Look Up) numbers, and utilizing the appropriate Order Call system
The ability to garnish drinks as needed
The ability to prepare beer, wine, and frozen drinks as needed
Must be able to pass Responsible Service of Alcohol Test
Complies with established policies on Reasonable Service of Alcohol
With assistance from the Beverage Manager, assures each individual site is in compliance with WCH's Alcohol Policies & Procedures regarding the sale of alcohol on Tribal property
Ensures sufficient inventories are maintained to meet the needs of the beverage operation
Ensures that all applicable reports are completed in a timely manner
Ensures the physical condition of the premises are maintained in a safe, healthy manner
Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards, Alcohol Policies & Procedures, and Fiscal Policies and Procedures
Anticipates guests' needs, responding promptly and acknowledging guests even when busy
Other duties & responsibilities as assigned

Job Requirements : (please ensure you meet the listed requirements prior to applying )

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment

Must be twenty-one (21) years of age or older

Six (6) months related experience and / or training- preferred

Willingness and ability to lift and carry 20lbs continuously throughout the day

Must successfully pass job interview, including a guest service audition

Must possess a high level of maturity, dependability, and punctuality

Ability to speak effectively before groups of customers or employees of Wind Creek Hospitality

Must be able to deal with problems involving several concrete variables in standardized situations

Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats

Must successfully complete Responsible Vendor Alcoholic Beverage Service, and TIPS training

Must be able to perform basic mathematical calculations

Willing to travel and participate in training as recommended or required

Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have willingness and ability to work in a smoke / secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

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