Supervisor

DUTIES AND RESPONSIBILITIES:

• Responsible for the conduct of security officers working assigned shift.
• Observes and evaluates security officer’s performance, make corrections when necessary.
• Effectively works and communicates with other departments to resolve problems and expedite work or services.
• Interprets, communicates, and enforces work procedures and company policies.
• Accurately completes detailed shift reports, incident reports, and other reports required.
• Ensures compliance with all MICS, procedures, policies of the security department and all other departments security interacts with.
• Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback.
• Demonstrate decision-making and problem resolution by efficiently handling disputes on the floor.
• Must take UA and BAC trainings and pass; must be able to do BAC’s and UA’s when needed.
• Practice and always maintain confidentiality.
• Must be able to oversee Security Shift.
• Must know all policies and procedures.
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.
• Practice and always, maintain confidentiality.
• Works effectively with all casino personnel.
• Attends all mandatory meetings and trainings.
• All other duties assigned.

CONDITIONS OF EMPLOYMENT:

• Must be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must have a valid Wyoming driver’s license.
• Must pass a pre-employment drug test.
• Must be knowledgeable of the company Policies and Procedures.
• Must have supervisory skills, and administrative skills.
• Must be 21 years of age.
• Must have Covid Vaccinations, including booster.

WORK ENVIROMENT:

• Must be able to stand and walk for duration of shift.
• Must be dependable, reliable, and able to work alternating shift, including peak hours, promotions, holidays, and weekends.
• Must be able to work any shift.
• Must be able to lift 20lbs.
• Must have the ability to communicate orally and in writing.
• Must have the ability to manage critical deadlines and priorities effectively and efficiently.

KNOWLEDGE REQUIREMENT:

• Must have a minimum of two years’ experience in the security department and some experience in supervision preferred.
• Computer literacy.
• Attendance at all security trainings and opportunities offered such as CPR/First Aid, EMT, Basic and Advanced Security Officer, MICS is mandatory.
• Must have the ability to manage and supervise professionally.

BENEFITS:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plans up to a 4% match, must complete 90-day probation period.
• Vol Life Insurance, an employee is eligible to apply for additional coverage within 31 days of initial hire.

Employer Paid Basic Life Insurance

Employer Paid Short Term Disability

Employer Paid Long Term Disability