Technician I

DUTIES AND RESPONSIBILITIES:

• Must have good work performance with emphasis on attendance, punctuality, and attitude
• Must be proficient in the use of computer skills including but not limited to Microsoft Excel, Microsoft Word, and Networking.
• Must be willing to work a flexible schedule including weekends, evenings, nights, and holidays.
• Maintaining confidentiality is a requirement.
• Must continue to be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must continue to pass random drug test.
• Must comply with the Minimum Internal Controls for Slot Machines.
• Must have the ability to supervise the Slot Machines on the floor.
• Must perform preventative maintenance of machines which includes vacuuming, cleaning bill accepter, printer, checking buttons, replacing light bulbs, and cleaning outside of machine.
• Must know game types, how game is played, and deal with customer disputes.
• Must maintain machines with any type of repairs, paper outs, printer jam, bill jam, screen repair, etc.
• Must learn all different types of machines and know how to set up options.
• Must be knowledgeable with tools used for slot machine maintenance.
• All other job-related duties as assigned by supervisor and/or manager.

Conditions of Employment:

• Performs needed repairs, modifications, and preventative maintenance to slot machines either on the floor or in the Slot Tech Room.
• Responsible for ensuring compliance with all policies and procedures.
• Ensures that slot machines are in good working order.
• Assists with machine installs and game changes.
• Assures excellent customer service to all patrons/guests by communicating in a pleasant, friendly, and professional manner.
• Attends all relevant staff meeting and trainings.

QUALIFICATION AND REQUIREMENTS:

• Must be at least 21 years of age
• Must have a valid Wyoming Driver’s License.
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must be able to obtain and maintain a Gaming License.

WORK ENVIRONMENT:

• Must be able to work in a second-hand smoke environment.
• Must be able to stand for long periods of time.
• Must be able to be mobile throughout the casino for duration of shift.

EMPLOYEE BENEFITS:

• Health Insurance-: Employee is eligible within 60 days of initial hire date.
• Delta Dental and VSP Vision Insurances: Employee is eligible within 60 days of initial hire.
• Retirement plan up to a 4% match, must complete 90 day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage within 31 days of initial hire.
• Employer Paid: Basic Life Insurance
• Employer Paid: Short Term Disability
• Employer Paid: Long Term Disability