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Part Time Customer Service Representative

Window Genie of South Fort Worth
Fort Worth, TX Part Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/8/2025

Benefits :

  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more.

As a Part-Time Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for working with customers on the phone and scheduling appointments with new and existing customers.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities :

  • Coordinate arrival schedules with customers and service technicians
  • Speak with customers about additional services
  • Manage incoming and outgoing phone calls
  • Schedule jobs, callbacks, and onsite estimates
  • Enter data into the point-of-sale system
  • Serve as back up to Office Manager with the occasional need to work 30-hour weeks in their absence a few times per year.
  • Job Requirements :

  • Prior experience with a home service provider is a plus
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong typing and data entry skills
  • Professional appearance and personality
  • Team player who can work independently
  • This position will be part-time, working approximately 20 hours per week, Monday – Friday from 1 : 00pm – 5 : 00pm.

    We are actively interviewing for this position -

    Salary : $14

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