What are the responsibilities and job description for the CUSTOMER SERVICE / SALES REPRESENTATIVE position at Window Ninjas?
Join the Window Ninjas Call Center Team
Build Your Career. Make a Difference. Grow with Us.
Are you passionate about helping people and delivering great service? Join our customer service team in Wilmington, NC and take the next step in a career that offers both stability and growth.
What Makes This Role Special
Be the Voice of Window Ninjas
As a Customer Service Representative, you are the first point of contact for our clients. Your role is essential in scheduling services, resolving issues, and providing exceptional support.
Career Advancement
This is more than a call center role. We offer clear paths for growth, including leadership development and potential ownership opportunities. Your career trajectory is in your hands.
Work with a Company on the Rise
Window Ninjas started in Wilmington and now operates in four states with over a dozen locations. We're on track for continued expansion and are looking for team members who want to grow with us.
Positive Culture, Strong Values
We prioritize attitude over experience. If you bring motivation and a willingness to learn, we’ll provide the tools and training to help you succeed.
Who Thrives in This Role
We're looking for candidates who:
- Enjoy solving problems and helping people
- Communicate clearly and professionally
- Stay organized and detail-oriented
- Want to grow in a customer-focused environment
- Are ready to invest in a long-term career
What to Expect in the Interview Process
Step 1: Learn About Us
We’ll walk you through who we are, what we do, and what you can expect in the role.
Step 2: Ask Questions and Get Answers
This is a conversation, not just an interview. We want you to feel informed and confident about joining our team.
Step 3: Make a Great Impression
- Arrive early to show your professionalism
- Bring something to take notes
- Dress appropriately for a professional setting
- Come prepared with a positive, team-first attitude
Step 4: Next Steps
If everything aligns, we’ll move forward with a more in-depth interview to explore your skills, experience, and potential fit.
Why Window Ninjas?
Because we care about your success. We’re committed to helping you grow both personally and professionally. Your ambition fuels our progress.
Apply Today
If you’re looking for a role where your work has real impact, and your effort leads to real opportunity, Window Ninjas could be the perfect place to start or grow your career. Earn up to $40-60,000 per year (Base Pay Performance Pay).
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $40,000 - $60,000
