What are the responsibilities and job description for the Sales Assistant/Customer Service position at Window Repair Systems?
Window Repair Systems located on Sandifer Blvd, is seeking an inside sales assistant for the following duties:
Sales Assistant / Customer Service Representative
About the Role:
Window Repair Systems is looking for a proactive and customer-focused Sales Assistant / Customer Service Representative to join our team. In this role, you'll be responsible for providing top-notch support across multiple communication channels and assisting with sales and customer service tasks.
Key Responsibilities:
- Respond to customer inquiries via online chat, email, and various marketplace platforms (Amazon, Walmart, eBay, website).
- Process returns and handle customer concerns from marketplaces.
- Assist with answering overflow phone calls.
- Potentially assist with lead generation through targeted emails.
- Work directly with B2B clients and homeowners, researching their needs and processing orders.
Required Skills and Experience:
- Strong troubleshooting and problem-solving skills.
- Ability to meet sales goals and targets.
- Willingness to learn and use order management software and CRM tools.
- Self-motivated with the ability to work independently.
- Comfortable using computers and navigating the internet.
- Excellent communication skills and a customer-first mindset.
What We’re Looking For: A detail-oriented individual who thrives in a dynamic environment, is driven by sales, and enjoys helping customers find the best solutions. If you're a self-starter with a passion for sales and customer service, we’d love to have you join our team!
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Inside Sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $30,000 - $35,000