What are the responsibilities and job description for the Front Desk Associate / Inside sales position at Window World of Tallahassee, Inc.?
Company Overview
Window World is a locally owned exterior remodeling company. We have been serving Tallahassee and the surrounding area for 23 years.
Summary
We are seeking a Front Desk Agent to join our team at Window World. This position is vital in providing exceptional customer service and support to our clients while assisting with various administrative tasks. Your role will directly contribute to our mission of delivering superior products and services.
Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Manage incoming calls and inquiries, providing accurate information about products and services.
- Schedule appointments for consultations and follow-ups with clients.
- Maintain organized records of customer interactions and transactions.
- Assist with administrative tasks as needed, including data entry and filing.
- Collaborate with sales teams to ensure seamless communication with clients.
Requirements
- Strong customer service skills with a friendly demeanor.
- Excellent communication skills, both verbal and written.
- Proficiency in English; additional languages are a plus.
- Experience with Salesforce or similar CRM software is preferred but not required.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Previous experience in a front desk or customer service role is an advantage.
If you are passionate about providing outstanding customer experiences and want to be part of a dynamic team, we invite you to apply today at Window World!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- Tallahassee, FL 32312 (Required)
Work Location: In person
Salary : $17 - $18