What are the responsibilities and job description for the Field Service Technician position at Windows Direct USA?
Dynamic, growing replacement window & door company is seeking 1-2 energetic, experienced Field Service Technicians. Due to explosive growth, we need to add to our highly successful service team!
A strong starting wage of $20 - $23 per hour (depending on experience), a company vehicle, benefits, 401K and an opportunity for growth for the right person(s)!
Services You Will Provide:
- Provide service and address warranty issues with windows, doors, bath or showers
- Troubleshoot & repair windows, doors, bath or showers at customer's home
- Onsite inspections to measure windows, doors or baths for proper ordering sizes
- Provide outstanding customer service
- Adjust, repair or replace items as necessary - Repairs can include but are not limited to bath, shower, windows, doors, carpentry, painting or drywall.
- Diagnose issues such as: air or water infiltration, poor operation, interlock issues, seal failure, drywall repair, water leaks etc.
What We Require:
- 3-5 years of remodeling or construction experience, windows, doors, bath and showers are a plus
- Windows, doors, bath and showers installation knowledge
- Experience with using a metal brake, capping and caulking windows an doors
- Experience with minor plumbing and caulking in the wet space in the bathroom
- Ability to do minor trim work around windows and patio doors both inside and out
- Great customer service skills and ability to troubleshoot in the field
- Good computer skills and communication skills
- Ability to lift medium to heavy objects alone and with help
What We Offer:
- Paid training
- Competitive wages of $20 - $23 per hour, plus company vehicle and tools
- 401K plan (with company matching)
- Medical, vision, dental insurance (50% paid by company)
- PTO - vacation time, sick time, and holiday pay
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $23
