What are the responsibilities and job description for the Office Operations Associate position at Windows On Washington?
About us
Windows On Washington is an exterior home remodeling business in Sterling, VA. We pride ourselves on being professional, agile, and customer-centric. Our goal is to make improving our clients' homes easy and enjoyable!
Our work environment includes:
- Growth opportunities
- On-the-job training
- Modern office setting
Position Available: Receptionist and Scheduler
Core Responsibilities:
- First point of contact for incoming phone calls, route calls appropriately, in a courteous and professional manner
- Process incoming leads and schedule sales consultations
- Respond to voicemails
- Greet walk-in customers
- Process incoming contracts
- Check mail, process as required
- Open new service requests
- Provide administrative support as needed to all departments
- Cross train to provide support when required
Desired Qualifications:
- Strong communication skills, both written and verbal
- Friendly
- Reliable
- Team player
- Multitasking
Experience Requirements:
- Proven experience in customer service, particularly in high-pressure situations.
- Technical aptitude with various digital tools and platforms.
- Practical knowledge of CRM systems is highly desirable.
We invite you to join a workplace that prizes collaboration and initiative, where every employee is valued for their own unique ideas and perspective. Submit your resume to us for the opportunity to become an integral member of our team.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $24