Installation Billing Specialist

Description

Job Title: Installation Billing Specialist
ACA Status: Full-Time
Pay Class: Hourly
Exempt Status: Non-Exempt
Department: Installation
Location: Hot Springs, AR
Work Environment: In Office
Reports To: Installation Billing Supervisor
Direct Reports: N/A

About Windows USA

Windows USA® is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction.

Job Summary

The Installation Billing Specialist is responsible for managing the billing process related to installation services, ensuring accuracy, compliance, and timeliness in invoicing. This role requires strong attention to detail, proficiency in billing and accounting systems, and effective communication with internal teams and external customers. The Installation Billing Specialist will collaborate with sales, installation, and finance teams to ensure accurate documentation and resolution of billing discrepancies.

Essential Job Functions

• Prepare and process invoices related to installation services, ensuring accuracy and compliance with company policies.
• Review work orders, contracts, and installation completion reports to validate billing details.
• Work closely with the installation department to confirm completed jobs and resolve discrepancies.
• Maintain accurate records of billing transactions and customer accounts.
• Address customer inquiries regarding billing issues, providing prompt and professional resolution.
• Assist in reconciling billing accounts and identifying any inconsistencies or errors.
• Generate reports related to installation billing, including outstanding balances and billing trends.
• Ensure timely submission of invoices and adherence to company financial deadlines.
• Support process improvements to enhance billing efficiency and accuracy.
• Collaborate with finance and accounting teams to support audits and financial reporting.

Qualifications

Qualifications

• Education: High school diploma or equivalent required; Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.

• Experience: 2 years of experience in billing, accounts receivable, or related finance role, preferably in the construction or home improvement industry.

• Skills:
  • Proficiency in billing and accounting software; experience with Salesforce is a plus.
  • Strong analytical skills and attention to detail.
  • Excellent organizational and time management skills.
  • Ability to communicate effectively with internal teams and customers.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Knowledge of installation processes and terminology is a plus.
• Certifications: N/A

Working Conditions

• Work Environment: In-person role in our Hot Springs, AR office.
• Physical Requirements: Primary sedentary and require prolonged periods of sitting at a desk and working on a computer.
• Work Schedule: Standard business hours with potential for extended hours as needed.

Compensation & Benefits

• Pay: $15.00 - $18.00 per hour, depending on experience and seniority.
• Benefits:
  • 401(k) matching
  • Health Insurance (Medical, Dental, Vision)
  • Life Insurance
  • Paid Time Off (Vacation, Personal, and Sick Leave)

Equal Employment Opportunity (EEO) Statement

"Windows USA is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."

ADA Accommodations

"We are committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application process, please contact HR at 501-299-5546 or hr@windowscorpusa.com."

At-Will Employment Statement

"Employment with Windows USA is at-will, meaning either the employee or Windows USA can terminate the employment relationship at any time, with or without notice or cause, as permitted by law."

Background Check Disclosure

“As part of our hiring process, Windows USA conducts a thorough background check and may require a drug screening.”

Disclaimers

"This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice."

Salary : $15 - $18