Behavioral Health Medical Assistant

Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Behavioral Health Medical Assistant position at WindRose Health Network could be the job you are looking for.

We are currently seeking a Behavioral Health Medical Assistant that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Behavioral Health Medical Assistant in Johnson County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.

Position Summary:

• The Medical Assistant position performs routine clinical skills for patient care, which includes taking vital signs, weight, height, and assisting with procedures, as needed. Also is responsible for documenting in appropriate software, ensuring that all needed documentation is complete in time for the provider to close an encounter in an expedient manner. This position is responsible for appropriate service delegated by the RN, nurse practitioner, or physician.
• Duties Related to Direct Patient Care:
• Reviews current patient data prior to each office visit for laboratory, x-ray and other test results.
• Obtains patient medical and interval history, physical assessment date (e.g., vital signs, height, and weight), medication history, etc.
• Maintains accurate and timely documentation of all pertinent data in medical record. As indicated, collects, aggregates and displays data for clinical plan and other Quality Improvement activities.
• Prepares patient for examination, sets-up any necessary equipment and assists medical provider(s), as needed, with the medical exam, treatment and/or testing.
• Evaluates patient's care needs through assessment, observation and comparison to established WHN protocols and standards, planning, interventions, re-evaluation, and written documentation. While completing these tasks, the MA also:
• A*. organizes patient care needs and ensures continuity of care in conjunction with the clinical provider; B*. provides care specific to the special needs and behaviors of patients based on patient's age and assessed level of growth and development for all life stages; and C. assures participation of patient, and significant others, in plan-of-care including discharge planning.
• Administers in-office ordered medications while documenting appropriately i.e medication administered, dose, route & site, (if applicable), time, response or reaction (as appropriate) and signature or initials. These activities may include oral, sublingual, transdermal, intradermal, subcutaneous, intramuscular or intravenous medication administration (including IV push medications); starting intravenous access and monitoring IV fluid replacement with or without additives.
• Maintains patients' immunization logs, as appropriate, by documenting pertinent data including, but not limited to, patient name, lot number, expiration date and signature or initials.
• Obtains blood samples as needed and performs all CLIA certified or waived tests as ordered by medical provider.
• Assists clinical provider with procedures and examinations within scope of practice, as needed.
• Confers with patient and front office regarding scheduling priorities for acute and routine visits.
• Schedules all patient referrals for specialty and diagnostic services; schedules tests, procedures and admissions; and provides and document prior authorization information as needed/requested to third party payers.
• In collaboration with medical provider, provides patient and family with appropriate education regarding medications, treatments, tests, procedures and results and documents this information.
• Under the direction of the medical provider, answers telephone requests by patients by documenting the completing the following: A*. the date and time the call was received, B. all pertinent patient identification data, C. all patient requests, D*. the medical provider's response, and e. patient follow-up. In completing these tasks, the MA will authenticate his/her documentation in the medical record via personal initials and electronic signature.
• Implements and positively reinforces with patient the medical provider's orders and/or treatment methodologies.
• Maintains patient flow through efficient use of exam rooms.

Duties Related to Health Center Clinical Environment and Care Administration:

• Assists with the ongoing maintenance of patients' medical records, including scanning/filing, if indicated.
• Maintains a clean and neat work environment, including adhering to Health Center protocols regarding daily disinfection of exam tables, work surfaces and equipment, etc.
• Restocks patient care supplies, monitors supply usage, and submits supply reorders in a timely manner.
• As needed, sterilizes, repacks and labels, including writing in dates, instruments. As required, completes biological monitoring and testing of sterilizers.
• When indicated, completes forms/paperwork related to patient care - - e.g., workers compensation, and disability forms. 6) Ensures that all Health Center medications, both stock and sample, are current, as well as maintains security for all drugs stored in the Health Center.
• Adheres to Health Center safety regulations, emergency preparedness plans, infection control policies, fire & safety guidelines, hazardous materials and Blood Body Substance precautions as well as complies with OSHA and CLIA, and any other regulatory agency guidelines pertaining to the Health Center.
• Utilizes universal precautions while treating patients as well as when handling infectious/ hazardous waste material.
• Maintains up-to-date medical knowledge base by studying current professional literature as well as attending training seminars/conferences as approved by the Health Center's Practice Manager.

Education, Experience & Training:

A. A qualified candidate should have experience in a Behavior Healthcare setting would be a preferred.

B. Candidate should be skilled in internet based technology.

C. A qualified candidate will have completed training as a Medical Assistant (MA) from an accredited school for medical assisting or have current certification with ongoing maintenance of certification as a medical assistant.

D. A qualified candidate should have at least three (3) years of experience working as an MA in an Behavioral Healthcare environment or primary care outpatient clinic, having worked directly with a physician or mid-level practitioner in the delivery of medical services to patients.

E. A qualified candidate should have 2 years experience working knowledge of at least one software package (preferably MicroSoft Word), and be able to A working knowledge of at least one electronic medical record (EMR) is preferred.

F. Graduate Accredited LPN/RN program/Currently licensed in the State of Indiana Preferred.

Benefits:

• Health Insurance (low cost)
• Dental and Vision Insurance
• STD/LTD/Life Insurance Employer Paid
• 401K Retirement Plan
• Flexible Spending Account
• Paid Holidays
• (PTO) Paid Time Off

EOE

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Behavioral health: 2 years (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

Salary : $17 - $22