Survey Manager

Job Summary

Responsible for managing the survey process, including estimation of proposals, determining proper scope, researching information necessary to create proper estimation and timeline, and communicating with clients on service questions and job status. Additionally, the Survey Manager will interact regularly with clients on service needs and in some instances, attend client meetings with Business Development Representatives to support in client relationship building.

Essential Job Functions

• Research and Estimation of client requests for survey and platting services
• Receiving inbound client request via phone and email
• Delivery of proposals through email and Survey Stars operating systems
• Attending client meetings where needed to facilitate relationships building and professional rapport
• Communicating with clients on job status’ and answering technical questions on survey and job needs

Knowledge, Skills and Abilities

• High School Diploma or equivalent with a minimum of five (5) years of related survey management and or drafting experience
• Minimum two (2) years of direct client interaction in a role where communicating and answer client inquiries were part of position.
• Proficient in Microsoft Office including Excel and other job related software/e-technology/cloud based solutions.
• Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
• Ability to balance the workload to accommodate demands of the job, and exceed client expectations.
• Proficient in the independent application and use of job related software/e-technology/cloud based solutions.
• Must have a valid Texas Driver’s License and maintain appropriate Automobile Insurance.

Key Performance Indicators

• Coachability
• Client Experience and Interpersonal Skills
• Accuracy, Timeliness, and Professional level of work
• Adherence to WLS’s policies and procedures

Physical Demands and Work Environment

The work is performed in an office client setting with moderate noise levels. This job frequently requires the employee to stand, walk, use hands, tools, controls, reach with arms, climb or balance, stoop, kneel, crouch, or crawl; sit; use hands; read; talk or hear. The employee must lift and/or move up to 50 – 75 pounds. Specific vision abilities include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should never attempt to lift more than 50 – 75 pounds without proper lifting aids unless otherwise approved by the COO.

Qualifications/Experience

• 4-year Bachelor’s degree
• Minimum of 2 years Business-to-Business sales experience
• Strong verbal, written, interpersonal, and listening skills
• Demonstrated self-starter and highly motivated
• Demonstrated ability to work as a team member and effectively communicate within different levels of an organization
• Ability to work independently as well as within the team
• Ability to represent a professional, positive, and enthusiastic demeanor to clients and fellow team members
• Must be able to work designated schedule and be flexible for events in the evening or weekends
• Ability to work well under pressure in a fast-paced environment

Competencies

• Demonstrated analytical skills
• Demonstrated business acumen
• Willingness and flexibility to learn nuances of a new industry
• Initiative and execution-orientation
• Expertly communicate client needs to company management
• Developing strong interpersonal skills
• Technical aptitude and computer skills essential -CRM, Microsoft Office
• Research capability

Salary

• Base Salary bonus paid on monthly/quarterly basis

If you think you may be a good fit for Windrose Land Services, we encourage you to apply today! Applicants should submit their resume to
BIZDEV@WINDROSESERVICES.COM