What are the responsibilities and job description for the Appointment Scheduler - Work From Home position at Windrosetitle?
Job Description
Job Description
This position is exclusively available to residents of the United States.
Our company is growing and we want you to join us for the ride!
Due to our impeccable service to the community, we have no plans of slowing down any time soon. As we expand our presence , we always hiring for new positions. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere founded on sound business ethics, honesty and integrity.
Benefits
401(k) Plan
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Employee Discount Card
Responsibilities
Answer customer calls and establish follows-up with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate resources.
Present initial options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous
Positive and hardworking personality
Strong computer skills
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
