What are the responsibilities and job description for the Centralized Patient Services - Patient Access - Patient Access Representative position at Windsong Radiology Group?
Discover Windsong
A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
We offer a comprehensive benefits package to all our employees to include:
Responsible for scheduling patient appointments by coordinating clinical availability with necessary procedure preparations; this includes collecting the correct demographic, insurance and medical history information needed to reserve appointment. Also, responsible for handling all incoming phone calls for patient inquiries and designated physician line while maintaining a professional and efficient manner.
$18.50-$19.50 / hour
Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.
A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
We offer a comprehensive benefits package to all our employees to include:
- Competitive hourly rate
- Medical/Dental/Vision benefits the 1st of the month following your start date
- 401K with Profit Sharing beginning day 1 of employment
- Vacation and PTO days on an accrual basis beginning on your start date
- 6 paid holidays
- 4 hours of paid community service or volunteer hours a year
- Annual bonus opportunity for all
- Annual reviews for merit increases
- Work Life Balance-NO On-call or Over Nights
- Beautiful spa-like work environment
- Opportunity to learn and grow your career within Windsong
- Stable organization with a great reputation in WNY
Responsible for scheduling patient appointments by coordinating clinical availability with necessary procedure preparations; this includes collecting the correct demographic, insurance and medical history information needed to reserve appointment. Also, responsible for handling all incoming phone calls for patient inquiries and designated physician line while maintaining a professional and efficient manner.
- Professional, positive and caring attitude throughout entire patient encounter.
- Responsible for all aspects of patient appointment scheduling.
- Meet or exceed established department benchmarks for call efficiency.
- Ensure accurate computer entry.
- High School diploma with 1 years’ experience in medical appointment scheduling.
- Excellent customer service skills with ability to professionally communicate.
- Strong computer skills.
- Ability to work Monday-Friday between the hours of 8am-5:30pm
$18.50-$19.50 / hour
Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.
Salary : $19 - $20
