What are the responsibilities and job description for the Apartment Maintenance Technician II position at Windsor Communities?
Apartment Service Tech II | Allegro at Jack London Square - Oakland, CA
Allegro at Jack London Square is a mid-rise style community consisting of 310 apartment homes.
Must have a minimum of 5 years experience in the multi-family apartment maintenance field.
Key Responsibilities:
- General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
- Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
- Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
- Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
- Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
- Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
- Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
- Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
- Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
- Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
Benefits:
- 40% housing discount eligible at a Windsor Community.
- Quarterly performance bonuses.
- Annual PTO including: 10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays.
- Bi-annual regional sales, service, and performance awards.
- Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
This position is also eligible for bonuses and benefits. For more information, visit: Benefits!
Your Skills & Experience:
- Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
- Experience:
- Minimum of 5 years of experience in apartment maintenance or a related field.
- Proficient in using hand and power tools.
- Strong experience in plumbing, electrical, and general maintenance repairs.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Experience and ability using smart devices and property management software.
- Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
- Comfortable working in various weather conditions and environments.
Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $28 - $32 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $58,240- $66,560
Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.
Total Annual Starting Compensation Potential:
$59,840 ($58,240 base $1,600 bonus)
$68,160 ($66,560 base $1,600 bonus)
$68,160 ($66,560 base $1,600 bonus)
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates.
For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
Windsor Property Management Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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Windsor Property Management Company is an Equal Opportunity Employer.
Salary : $58,240 - $66,560
