What are the responsibilities and job description for the Service Technician II position at Windsor Communities?
Service Technician II | Windsor at Cambridge Park - Cambridge, MA
Windsor at Cambridge Park is a mid-rise style community consisting of 398 apartment homes.
Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $24.02 - $30.03 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $49,961 - $62,462.
Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.
Total Annual Starting Compensation Potential:
$51,561 ($49,961 base $1,600 bonus)
$64,062 ($62,462 base $1,600 bonus)
Hourly: Starting at $24.02 - $30.03 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $49,961 - $62,462.
Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.
Total Annual Starting Compensation Potential:
$51,561 ($49,961 base $1,600 bonus)
$64,062 ($62,462 base $1,600 bonus)
Key Responsibilities:
- General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
- Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
- Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
- Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
- Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
- Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
- Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
- Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
- Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
- Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
Benefits:
- 40% housing discount eligible at a Windsor Community.
- Quarterly performance bonuses.
- Annual PTO including:
- 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
- Bi-annual regional sales, service, and performance awards.
- Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
For more information, visit: Benefits!
Your Skills & Experience:
- Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
- Experience:
- Minimum of 2 years of experience in apartment maintenance or a related field.
- Proficient in using hand and power tools.
- Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Experience and ability using smart devices and property management software.
- EPA Type II preferred or ability to become certified within 90 days of start date.
- CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
- Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!
Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
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Windsor Property Management Company is an Equal Opportunity Employer.
Salary : $49,961 - $62,462
