Project Manager - Software Implementation

About Windsor

Headquartered in Portland, Oregon, with an office in Northampton, Massachusetts, we are an agile, growing company made up of motivated and talented team members who share a passion for the environment. Since 1998, we have been developing systems and streamlining processes so our governmental agency clients can do their jobs better, protecting and improving water, air, land, natural resources, or health exposures.

We know that good ideas can come from anyone at Windsor and our core culture is about valuing everyone’s input, no matter the position. Continuous learning and growth are also encouraged. We are team players and pragmatic innovators. We love our work and maybe it’s because we fit each job, as much as we can, around the person, versus each person around the job.

About The Position

At Windsor Solutions, we empower government agencies to make a lasting environmental impact through innovative software solutions. We’re seeking a driven, self-directed leader with a proven track record managing complex software implementations for external clients to join our team as a Project Manager.

In this role, you’ll be a front-line champion of change and a key partner in this mission - guiding agencies through transformative, technology-driven environmental initiatives. You’ll lead the full lifecycle of our software implementations—from project kickoff through post-deployment support—ensuring on-time, on-budget delivery and long-term client success.

You’ll drive delivery excellence, build trusted client relationships, and lead cross-functional teams through meaningful, mission-driven work. If you thrive in dynamic environments and excel at delivering structure, value, and results, we’d love to talk.

What You'll Do

• Project Planning & Execution: Develop detailed schedules, manage milestones, and ensure projects stay on track.
• Client Engagement: Serve as the primary point of contact for clients, translating their needs into project goals and ensuring satisfaction throughout.
• Client Partnership: Serve as a strategic partner, maintaining client trust and promoting successful product adoption.
• Scope & Risk Management: Keep project scope tightly managed and proactively identify and mitigate risks.
• Budget Oversight: Monitor and control costs to ensure projects are delivered within budget.
• Team Leadership: Guide cross-functional teams, assign tasks, resolve blockers, and keep everyone aligned and motivated during full lifecycle software implementation projects and in post-launch support.
• Quality & Performance Tracking: Ensure all deliverables meet quality standards and track project KPIs for continuous improvement.
• Communication: Facilitate effective communication across stakeholders through meetings, updates, and documentation.
• Mentorship: Support staff through coaching and performance feedback.
  
  

What Makes You a Standout

• You have a proven track record of leading software implementations with clarity, precision, and a strong focus on client success in a consulting or client-facing delivery role.
• You excel at quickly building lasting, trust-based client relationships, creating rapport and credibility with stakeholders at all levels.
• You’ve successfully guided teams through complex legacy system transitions and system overhauls.
• You take a thoughtful, hands-on approach to conflict resolution, stakeholder alignment, and motivation.
• You bring a deep understanding of both technical systems and business processes, translating needs into effective solutions.
• You embrace a continuous improvement mindset, always seeking smarter, more efficient ways to work.
• You’re comfortable with ambiguity and complexity, breaking down big-picture goals into focused, achievable steps.
• You’re proactive, resourceful, and self-directed—you don’t wait for instructions; you take initiative and make things happen.
• You know how to balance the technical with the human, solving problems collaboratively with clients—not just for them.
  
  

Required

Key Skills & Experience

• Bachelor’s degree in Project Management, Business Administration, Software Engineering, or a related field (or equivalent experience)
• 5 years of experience managing full lifecycle software implementation projects
• Experience in consulting or client-facing roles
• Demonstrated experience delivering projects on time and on budget
• Exceptional facilitation and written/verbal communication skills
• Demonstrated experience working directly with clients
• Strong organizational and time management capabilities
  
  

Preferred:

• Experience working with environmental or regulatory compliance software
• Experience working with or within government agencies
• Skilled in Agile methodologies, Scrum, and using tools like JIRA
• Current PMP certification peferred
  
  

You’ll Be Successful at Windsor If You…

• You enjoy working in fast-paced, mission-driven environments and love bringing structure to complexity.
• You thrive in collaborative teams, yet you take initiative, operate independently, and follow through, even when the path is unclear.
• You’re a natural communicator, adept at navigating conversations with clients, developers, and executives alike.
• You balance attention to detail with a clear view of the bigger picture.
• You are inquisitive, innovative, and motivated to make an impact.
• You want to be part of a company that respects the past while building for the future
• Your believe that clear communication, trust, and curiosity drive better outcomes
• You continuously learn and evolve your knowledge