What are the responsibilities and job description for the Buried Drop Technician position at Windstream?
About the Role: As a Buried Drop Technician, you will be responsible for performing physical installations of buried copper, fiber, and coaxial cable from the network hub to customers' residences. Our team is passionate about connecting customers with technology they value.
This is a safety-sensitive position that requires a strong technical foundation, excellent customer service skills, and the ability to work in various environments.
Key Responsibilities
- Perform physical installations of buried copper, fiber & coaxial drop cable to connect Windstream's network to customers' residences
- Use technical expertise and customer focus to create meaningful connections with customers
- Interpret work drawings and instructions and complete necessary paperwork
- Sell and promote Windstream products and services
- Train new employees on daily job functions
- Operate hand-held computer for retrieving and clearing job tasks
- Operate machinery including trenching and boring equipment for burying cable
Requirements
- Able to walk ½ mile while operating following a drop plow that places service cable
- Able to work the schedule including overtime, callouts, and standby as needed
- Basic technology and math skills
- Able to distinguish colors present in color-coded cable
- Able to lift and carry up to 70 pounds
- Able to successfully complete required training, including overnight travel out-of-state
- A valid driver's license and safe driving record
- Able to pass pre-employment DOT physical
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work Environment
The work environment characteristics described here are representative of those an employee would encounter while performing the essential functions of this job.
