What are the responsibilities and job description for the Elite Direct Sls Spclst-Kinetc position at Windstream?
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
About the Role:
As an Elite Direct Consumer Sales Specialist, you will sell Kinetic products and services to customers within a specified territory with the support of a Sales Manager. As an Elite Direct Sales Specialist for Kinetic, you are an essential part of a high performing residential sales team. In this role you will travel within a designated territory to engage potential customers, build rapport, and sell Kinetic internet, phone, digital TV, and security services to residential customers.
This role requires a proactive and energetic individual with excellent communication and persuasion skills, as well as the ability to adapt to diverse customer needs and preferences.
This job will require 75 - 100% travel which demands schedule flexibility. Company will cover cost of travel, meals and rental cars while traveling with the direction of the Manager. In this position you will go door-to-door (home-to-home) to speak with potential customers, complete orders, ensure service activation, set up accurate billing and then follow-up to ensure customer satisfaction. As an Elite Sales Specialist you are expected to meet product and service sales quota is met each month.
What You’ll Do:
Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66%
| Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone
Type of Driver’s License Required: Driver’s License
_________________________________________________________
Our Benefits:
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
- As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
- Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
About the Role:
As an Elite Direct Consumer Sales Specialist, you will sell Kinetic products and services to customers within a specified territory with the support of a Sales Manager. As an Elite Direct Sales Specialist for Kinetic, you are an essential part of a high performing residential sales team. In this role you will travel within a designated territory to engage potential customers, build rapport, and sell Kinetic internet, phone, digital TV, and security services to residential customers.
This role requires a proactive and energetic individual with excellent communication and persuasion skills, as well as the ability to adapt to diverse customer needs and preferences.
This job will require 75 - 100% travel which demands schedule flexibility. Company will cover cost of travel, meals and rental cars while traveling with the direction of the Manager. In this position you will go door-to-door (home-to-home) to speak with potential customers, complete orders, ensure service activation, set up accurate billing and then follow-up to ensure customer satisfaction. As an Elite Sales Specialist you are expected to meet product and service sales quota is met each month.
What You’ll Do:
- Conduct face-to-face sales presentations at residential properties to engage homeowners in conversation and showcase the features and benefits of our products and services.
- Build rapport with potential customers, understand their needs, address concerns, and establish a strong customer relationship, ensuring customer satisfaction throughout the sales process.
- Acquire in-depth knowledge of our products and services to confidently address customer inquiries and effectively communicate the value proposition.
- Meet or exceed monthly and quarterly sales targets set by the company to contribute to the overall growth and success of the sales team.
- Collaborate with other sales team members to share best practices, exchange ideas, and collectively work towards achieving sales goals.
- Travel extensively to assigned regions and territories, staying overnight as needed to reach prospective customers in various locations.
- Comply with all company policies, sales guidelines, and ethical practices while conducting sales activities.
- A valid driver's license.
- Strong verbal communication skills with the ability to engage effectively with different types of customers and personalities.
- Ability to work independently and manage time efficiently while maintaining a high level of enthusiasm and energy.
- A positive and outgoing demeanor with the confidence to approach potential customers and handle rejection professionally.
- Comfortable with frequent travel to different residential neighborhoods as part of the job.
- Proven track record of meeting or exceeding sales targets in any sales-related capacity.
- Prior experience in direct sales, preferably door-to-door sales, is desirable but not mandatory. Training will be provided for the right candidate.
- Demonstrates honesty, ethics, and respect for customers and fellow team members.
- Willingness to adapt to changing schedules, locations, and sales strategies based on market conditions and company priorities.
- Bi-lingual, a plus
- High School diploma or equivalent and 5 years’ experience. College hours or a college degree may be substituted for some experience as deemed appropriate. This is a safety sensitive position.
Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66%
| Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone
Type of Driver’s License Required: Driver’s License
_________________________________________________________
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.