Facility Provisioner I

Job Description Job ID:20002517

Windstream’s team of Facility Provisioners are vital team members who work with internal and external groups to ensure Windstream’s facility records are kept current with Windstream’s growing and evolving network. Our team of Facility Provisioners care about delivering new technology and connecting customers to products they value. Through supporting engineering, sales, and field operations, our Facility Provisioners work to ensure a great customer experience.

• Create the facility inventory in MIROR using OSP schematics, Jobtrac information and forms.
• Update the facility inventory in MIROR as physical changes are made in the outside plant due to customer migrations, Road moves and other facility impacting projects.
• Generate cut/groom information for the field or splicers for network improvements/changes.
• Provide various support for OSP Engineering, Broadband Engineering, Assignment, Sales, and Local Operations team. This includes providing reports from various systems, corrections to data, building potential service records, emergency cuts and other tasks as required.
• SMB GPON/FTTP- Support pre-sales and after sales activity including Sold Orders and full fiber polygon builds. 

Job Requirements Do You Have?

• Associate Degree in a technical discipline and 2-3 years technical/telephony experience; or 4 years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.
• PC skills including Microsoft Word, Outlook, and Excel
• Highly self-motivated personality 

Even Better:  

• Working knowledge of cable schematics
• Technical aptitude
• Ability to handle multiple priorities
• Decision making skills
• Adaptable to change
• Working knowledge of MIROR / NGMSS/ Quick Base / CADE
• Team player/customer service oriented
• Work well under pressure
• Effective oral and written communications
• Good problem-solving skills
• Strong attention to detail
• Organizational skills
• Open to new processes and applications
• Ability to work flexible hours

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identify Theft, Legal, Auto & Home and Pet Insurance

About US:
Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Responsibilities:

* Create the facility inventory in MIROR using OSP schematics, Jobtrac information and forms. * Update the facility inventory in MIROR as physical changes are made in the outside plant due to customer migrations, Road moves and other facility impacting projects. * Generate cut/groom information for the field or splicers for network improvements/changes. * Provide various support for OSP Engineering, Broadband Engineering, Assignment, Sales, and Local Operations team. This includes providing reports from various systems, corrections to data, building potential service records, emergency cuts and other tasks as required. * SMB GPON/FTTP- Support pre-sales and after sales activity including Sold Orders and full fiber polygon builds.