Community Sales Manager

ABOUT US:

At Windward Communities (a proud entity of Green Courte Residential Holdings), we are dedicated to creating vibrant, welcoming manufactured home communities across the country. With a focus on providing safe, affordable, and high-quality living spaces, we take pride in fostering a sense of belonging and community among our residents. Whether you're looking to join a team that values innovation, customer satisfaction, and excellence, or you're passionate about the manufactured housing industry, Windward Communities offers a dynamic and supportive environment where you can thrive.

SALARY & BONUS:

Competitive base salary ($40k - $50k) and an exceptional bonus/incentive plan designed to reward your hard work and success. With this plan, your achievements and contribution directly impact your earnings!

SUMMARY:

We are seeking a results-driven and experienced Sales Manager to join our team at Columbia Park, located in Olmsted Township, Ohio - a gated 55 manufactured home community offering affordable, low-maintenance living with vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast-growing sector.

WHAT YOU’LL DO:

• Shepherd customers through the full Sales life cycle – from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention.
• Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers.
• Confidently encourage customers to purchase a home in our community and work to convert current rental residents into homeowners.
• Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process.
• Utilize the Salesforce platform to document all customer interactions on a timely basis. Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc.
• Display and communicate weekly incentive flyers and available offers/marketing materials.
• Work closely with the Mortgage Loan Originator (MLO) team to ensure that all home purchase applications and paperwork are submitted correctly and in a timely manner.
• Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
• Collaborate with Community Manager, Regional Sales Manager, and other key employees to ensure home availability; prioritize inventory and create a cohesive team environment at the community level.
• And other duties as assigned…
  
  

REQUIRED SKILLS:

• High School Diploma or equivalent experience.
• Minimum of 2 years within a Sales (or sales/service hybrid environment)
• Independent leadership; dependable, self-motivated.
• Relationship building and ability to build rapport with customers and residents.
• Ability to prioritize and meet deadlines in fast-paced environment.
• Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.
• Strong computer skills (navigating websites, spreadsheets, email, and other tools)
• A valid driver’s license, clean driving record, and automobile insurance.
  
  

Preferred

• Experience managing/leading Sales staff
• Property management and/or hospitality experience (highly desired)
• Existing knowledge and/or experience in Salesforce (highly desired)
  
  

WHAT WE OFFER:

• Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…