What are the responsibilities and job description for the Team Member/ Stocker position at Wine Districts?
POSITION SUMMARY:
Wine Districts in Frederick, MD is looking for a Team Member/ Stocker to join our team. Our ideal candidate is ambitious, attentive, friendly and engaged. Customer-focused and motivated individuals that are ready to deliver outstanding service while driving sales will thrive in this position.
Through the use of sales techniques, you will be asked to build relationships with customers and provide recommendations in accordance to our curated product portfolio. As a member of our team your primary focus is sales and customer service support in a fast-paced environment. You will also be assigned loading, unloading, stocking and merchandising duties.
Responsibilities
· Acknowledge, greet, and provide exemplary service in a timely manner.
· Establish a rapport with customers while informing them of our products and services
· Maximize sales by actively suggestive selling products through education and recommendations. Build consumer loyalty and trust.
· Meet sales goals as established by Supervisors and Managers
· Pro-actively assist customers with purchases and car loading
· Maintain clean and organized aisles by following established replenishing, sorting and stocking guidelines
· Distribute inventory to correct locations; pull and stock merchandise from back room and overheads within designated timeframes while ensuring shopping area is safe and organized
· Monitor inventory for consistent replenishment on shelves and for warehouse distribution to retail location
· Process inventory and proactively investigate/correct any discrepancies with supervisor
· Open and stack cases and merchandise; break down boxes and bale cardboard
· Be familiar with product portfolio to share and offer product suggestions to customers
· Inform and educate customers about new and exciting products
· Ensure proper signage is in place and pricing is accurate; build displays and end caps; clean and maintain merchandise as appropriate
· Maintain clean, safe environment that encourages customers to return
· Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, bathroom, etc.
Experience, Education, and Skills
· High school diploma or equivalency degree. College degree or trade certification is a plus.
· 21 years of age or older
· 1 year or more as sales associate
· 1 year or more stocking experience
· Preferred experience in Beer, Wine and Liquor retail
· Ability and willing to work a flexible schedule as business requires, including nights, weekends and holidays
· Desire to continually develop retail sales skills and knowledge of product and services
· Strong orientation toward providing excellent customer service experience
· Excellent verbal communication skills
· High attention to detail
· Demonstrated selling skills
PHYSICAL REQUIREMENTS (with or without accommodations):
· Ability to walk, bend down repeatedly, and be on feet for 10-12 hours a day
· Ability to climb ladders and lift 50 lbs. overhead regularly
Job Type: Full-time
Pay: From $19.00 per hour
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $19