Host

The host greets and manages the seating of all guests entering the Restaurant. Responsibilities include monitoring the flow of walk-in guests and those with reservations. Must be committed to providing a friendly, gracious, and compassionate attitude to all guests. Individuals in this position help ensure that our guests have a memorable dining experience.

Job Responsibilities include but not limited to:

• Take reservations accurately
• Ensure that tables are properly set prior to seating guests
• Is aware of overall dining room and lounge appearance and cleanliness: lights, heat / AC and music properly adjusted, tables set properly before seating guests, table linens straight and wrinkle free, seat covers clean and crumb free, menus clean and current
• Communicate any special notes on the reservations to the manager and server
• Refer guests to the bar area if their table is not ready, give an approximate time the guest can expect to wait
• Possess good background knowledge of our menu items & drinks in order to take to-go and room service order
• Responsible for making follow-up phone calls to confirm reservations
• Perform other duties as required; opening and closing side work
• Support in extended duties as directed by management

Compensation & Benefits:

• Pay: $16.50 per hour plus gratuity
• 401(k) Matching
• Aflac Supplemental
• Employee Discount

GROW WITH US

Wine & Roses creates the perfect environment for a romantic getaway, special occasions, business, and more. As San Joaquin’s innovative leader in hospitality and culinary excellence. We offer a strong team atmosphere and culture with career growth opportunities in the Hotel industry, Culinary Arts & Food Service, Event Planning, Spa & Wellness, Administration, and Management.

About Wine & Roses:

Set in Lodi Wine Country is Wine & Roses Hotel Restaurant Spa. Wine & Roses sits in the Lodi Appellation which is home to over 90 wineries. Our property features 66 beautiful guest rooms and suites, gardens, a fitness center, and a pool which allow us to offer an unparalleled hospitality experience. Wine & Roses creates the perfect environment for a romantic getaway, special occasions and much more. In addition, our property is home to Towne House Restaurant, Towne Corner Café & Market, The Spa at Wine & Roses, and beautiful event facilities.

Visit www.winerose.com to learn more about our organization and to access our application.

• At least 1 year customer service experience
• An ideal candidate has strong communication and organizational skills
• Knowledgeable in the use of reservation system.
• Must possess professional telephone etiquette.
• Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence.
• Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns.
• Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges.
• Must have flexibility in performing different job roles within the restaurant.
• Available to work a minimum of 3 shifts a week including the weekend and holidays
• Ability to perform the essential functions of the job with or without reasonable accommodation

In order to perform the duties and requirement for this job, you must have the following physical abilities:

• Constant standing and repetitive use of hands, arms and legs; bending of neck.
• Frequent walking, carrying, bending, grasping, pushing, pulling,
• Occasional twisting of neck, power grasping, reaching below, above at your shoulder level.

You must have the ability to lift up to 25 pounds, bend, stoop and reach; lift and carry equipment and supplies; constantly walk and stand for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation. See and read a computer screen and printed material with or without vision aids. Hear and understand speech at normal levels and on the telephone. Speak so that others may understand at normal levels and on the telephone.