E-Commerce Manager

Overview
We are seeking a driven and detail-oriented E-Commerce Manager to join our team. The successful candidate will be responsible for overseeing and managing the e-commerce department, focusing on improving the efficiency of the online sales process, increasing revenue, and expanding our digital footprint. Responsibilities include planning, implementing, and coordinating various aspects of the company’s e-commerce strategy, such as website design, customer service, user experience, marketing initiatives, web analytics, and web technologies.

Duties and Responsibilities

· Develop and implement the company’s e-commerce strategy to improve website performance and grow the online presence.

· Manage and oversee e-commerce platforms, ensuring smooth day-to-day operations.

· Analyze data from online traffic to improve website layout and customer experience.

· Coordinate with the marketing team to create effective online marketing strategies.

· Monitor competitor activities and market trends to stay ahead of the curve.

· Manage customer relationships and ensure high levels of customer satisfaction.

· Oversee and manage website design and functionality.

· Develop budgets and financial plans, track expenses, and ensure profitability.

· Increase digital footprint through SEO and SEM initiatives.

Qualifications

· 3 years of e-commerce experience, with some experience in leadership roles.

· Marketing background a plus, please provide summary regarding roles and experience.

· The ideal candidate is a strong self-motivator looking to expand their skills and grow within a fast-paced company.

The Ideal Candidate is:

· Innovative: Develops creative solutions to enhance the online shopping experience.

· Data-Driven: Uses data to drive decisions and optimize e-commerce strategies.

· Customer-Centric: Strong focus on customer satisfaction and the ability to anticipate customer needs.

· Tech-Savvy: Proficient in the latest e-commerce technologies and platforms, with a keen interest in staying updated with industry trends.

· Leadership Skills: Demonstrates strong leadership and team management skills, capable of motivating and guiding a team towards achieving goals.

· Excellent Communicator: Possesses excellent communication skills, both written and verbal, to effectively collaborate with different departments.

· Adaptable: Thrives in a fast-paced environment and can adapt quickly to changing market conditions and business needs.

· Results-Oriented: A results-oriented mindset with a proven track record of achieving and exceeding targets.

· Multi-Faceted: Able to wear several hats and manage an E-commerce Marketing Department from the ground up, including traditional Marketing campaigns

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• North Providence, RI 02904: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000