Operations Supervisor

Job Type Full-time Description Job Title: Operations Supervisor Working with wine is cool. Want to work with wine? Wineshipping is a tech-enabled third-party logistics (3PL) provider for alcoholic beverage companies, managing the fastest, most accurate, and most cost-efficient delivery network in the US for wine, beer, spirits, and more. Wineshipping was voted North Bay Business Journal’s Supplier of the Year (Wine Beer & Spirits Awards). By the way, wine literally likes to stay cool, so our facilities are all climate-controlled. GENERAL JOB DESCRIPTION: The Shift Supervisor will be a highly dependable person who possesses excellent organizational skills, excellent communication, and problem-solving abilities. The role will be multi-functional for a non-exempt position. The focus of this role is leading and supporting teams executing order fulfillment in areas such as inbound operations, outbound operations, or a cross functional process. This person has responsibility within the fulfillment center on a specified shift or across multiple shifts and will have direct reports. MAJOR DUTIES AND RESPONSIBILITIES: · Keep the team SAFE. Our first responsibility is that everyone goes home in the same or better shape than they showed up that day. · You’ll constantly be evaluating and building your team. Sure, people come and go, but you will provide an environment where people want to be vs one where they want to leave. You will have a lot of help with this. · This supervisor’s role includes overseeing timecards, attendance, and providing timely and adequate feedback/coaching to the team. Even though you will not have the ability to make hiring or termination decisions or execute disciplinary actions, you will be able to have say in how you build your team. Additionally, this role will not hold the ability to sign off on anything on behalf of the company. · Delight our customers by hitting their shipping targets every day, building confidence in you, and in Wineshipping. · You will help set operational goals, and you will help us achieve them. · Organize products and maintain orderly item location. When we can find things quicker, our customers get things faster. · Do your best, every day. Only you know when you are doing your best. Other things may come up from time to time, giving you exposure to things you haven’t done before. “Other duties as assigned” sometimes, but we like to keep it interesting. MINOR DUTIES AND RESPONSIBILITIES: · Commitment to excellence and high standards, for yourself and for others. · Good attention to detail – it’s the little things that make the difference in good service and GREAT service for our clients. (The big things matter to them too, just saying…) · Ability to understand and follow written and verbal process instructions. Following the process yields reliable results. Clients like “reliable.” · Processes all packages for shipments to include packaging, labeling, stacking, and palletizing. · Ability to manage time and carry out orders efficiently and effectively. · You may need to work beyond your regular working hours and occasionally on a weekend, if needed. · Qualifications for the Job: · At least 4 years’ experience in a warehouse, at least 2 as a leader of other people · Familiarity with shipping practices and handling methods · Able to work well independently or as a member of a team, with minimal supervision. · Possess basic math skills, understand written/verbal procedures, ability to read/write/speak English. · Previous Scan gun capabilities a plus · Forklift experience preferred. · Minimum high school diploma, GED, or equivalent education. · Previous supervisor experience. · Experience with performance metrics, process improvement, and Lean techniques. · Experience with a contingent workforce during peak seasons.? · Ability to handle changing priorities and use good judgment in stressful situations. WORK ENVIRONMENT AND PHYSICAL DEMANDS: · Prolonged periods of standing/walking. · Continually lift, carry, and/or move up to 50lbs. · Continually required to utilize hand and finger dexterity. · Continually required to climb, balance, bend, stoop, kneel or crawl. · Continually work near moving mechanical parts · Occasional loud noise · Occasional varying environmental temperature changes. PAY AND BENEFITS: Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, and Vision insurance Supplemental Pay: Bonus pay. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status. All are welcome, all can be successful. Salary Description Hourly $25.00 - $27.00