What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE (US) position at Wing Assistant?
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Disclaimer : This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
- Please only apply for this job if you are located in the US.
Customer Service Representative (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we're looking for a Customer Service Representative to start immediately!
Duties and Responsibilities include but are not limited to :
1. Manage inbound and outbound calls
2. Resolve customer concerns effectively and efficiently
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Ensure customer satisfaction in every interaction
5. Keep records of customer interactions, process and update customer accounts and file documents
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
8. Ad hoc tasks
Qualifications :
Technical Requirements :
Benefits :
Schedule : US work hours (20-40 hours per week)
Location : This is a remote job
Salary :
Entry Level (1-3 years of experience) : Up to $3,200
Intermediate Level (3-5 years of experience) : Up to $4,000
Expert Level (5 years of experience) : Up to $5,000
Please note :
3,200 - $5,000 a month
Salary : $3,200 - $5,000
