QA Technician

Description

POSITION PURPOSE:

Test and inspects products and raw materials at various stages of production process to determine and maintain quality standards and systems required. Using production expertise, resolves quality issues with the production operation.  Ensure that the product meets customer’s requirements (both internal and external) at each stage of its manufacturing process, taking corrective action to rectify non-conformance issues where necessary. Report quality issues data to supervisor, ensuring the Quality Management System is adhered to at all stages.

ORGANIZATION FIT

This position will report to the Quality Manager with day-to-day guidance, work assignments, recognition, and disciplinary action from the Quality Supervisor.  This position will have peer-to-peer relationships to other department supervisors, and or production leads. There is a dotted line for technical information to the Managers and engineering team.  There are no direct reports.

ESSENTIAL FUNCTIONS

Carry out thorough independent final inspection of finished assemblies to defined procedures, formally reporting all defects

• Develops and maintains Quality Control Check List for every operation, process or critical dimension and attribute of standard products.
• Inspecting and auditing of all components and all stages of the manufacturing process.
• Alerting appropriate stakeholders to defects or deviations to critical dimensions or processes.

Investigate assigned quality issues to identify Nonconformance/deviation and complete appropriate paperwork.  Assist with ensuring issues are addressed and resolved in a timely manner.

• Reports any problems or issues to Quality Supervisor, Quality manager, engineering, and Production Supervisors.  If unable to resolve, elevates to Quality, Production and/or General Manager.
• Participate as required in any inspection meetings with appropriate departments to establish an action plan for improving build quality.
• In collaboration with Production Supervisors/leads, train/instruct Production employees in proper construction techniques.

Ensures compliance and assists with adherence to the Quality Management System:

• Recommends modifications of existing quality or production standards to achieve optimum.
• Uses existing quality tools such as Non-Conformance Reports and Engineering Change Requests.
• Fills out all quality forms in work order binders and ensures that all production employees are following quality processes.
• Assists with the completion of nonconformance, deviation, and corrective action forms and processes.

QUALIFICATIONS

• Minimum of one year of experience on the production floor in Finishing or Welding building product. Two years preferred.
• One year of related quality experience or training or equivalent education and experience strongly preferred.
• High School Diploma or general education degree (GED); or equivalent experience of education and experience.
• Quality experience in a build-to-suit, non-automated manufacturing environment strongly preferred.
• Experience/understanding of how to follow quality standards, ideally ISO 9001 or simliar.

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic computer proficiency; able to write, modify, and edit text using a word processing or other software application.
• Ability to effectively interact and collaborate with various departments within the organization.
• Proven skills in technical understanding and manufacturing methods and procedures.
• Excellent verbal communication skills; ability to teach and demonstrate fabrication techniques and explain quality procedures/forms in a clear and concise way in a fast paced dynamic production environment.
• Ability to write simple correspondence and read/comprehend instructions.
• Ability to calculate figures and amounts.  Ability to apply concepts of basic geometry.  Ability to measure accurately.
• Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.                           
• Reliable and dedicated; is consistently at work and on time.  Demonstrates a willingness to work overtime if the situation requires it.  Makes arrangements in advance to have responsibilities covered prior to taking time off.
• Ability to maintain effective and professional relationships with co-workers within immediate work group, outside the immediate department, and with key contacts and clients/vendors outside the company.
• Conducts self in a professional manner at all times. Treats others with respect at all times. Does not tolerate discrimination based on race, gender, religion, ethnic background, or national origin.  Shares knowledge with others and participates in mentoring newer employees.
• Responds to unexpected challenges successfully without losing track of daily responsibilities.  Prioritizes workload in order of importance.  Reliably follows through with job assignments.
• Learns, applies and retains new methods and information/procedures/processes.  Creative in solving problems.  Exhibits a “can do” attitude with a positive approach to challenges.  Views obstacles as opportunities to learn and grow.

Qualifications