What are the responsibilities and job description for the Hotel General Manager position at Wingate by Wyndham Butte?
```Duties```
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning.
- Supervise and manage all hotel staff, including front desk personnel, housekeeping, and maintenance teams.
- Develop and implement strategies to maximize revenue and minimize costs, including effective revenue management techniques.
- Provide leadership and guidance to the team, fostering a positive work environment and promoting teamwork.
- Maintain high standards of guest service and satisfaction, addressing any guest concerns or issues promptly and professionally.
- Ensure compliance with all hotel policies, procedures, and regulations.
- Monitor and maintain cleanliness and maintenance standards throughout the hotel.
- Coordinate with other departments to ensure seamless operations and guest satisfaction.
- Handle any emergencies or unexpected situations that may arise.
```Requirements```
- Previous experience in a supervisory or management role within the hospitality industry.
- Strong knowledge of front desk operations, revenue management, and hospitality best practices.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Multilingual skills are a plus, as well as proficiency in phone systems and other communication tools.
- A degree or diploma in hospitality management or a related field is preferred.
- Exceptional guest relations skills with a focus on providing exceptional customer service.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, with professional phone etiquette.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Type: Full-time
Pay: $56,991.00 - $61,783.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Nights as needed
- On call
- Weekends as needed
Experience:
- Management: 1 year (Required)
Ability to Relocate:
- Butte, MT 59701: Relocate before starting work (Required)
Work Location: In person
Salary : $56,991 - $61,783