What are the responsibilities and job description for the Night Auditor position at Wingate By Wyndham Long Island City?
Overview:
We are currently seeking a dedicated Front Desk Clerk/Night Auditor to join our team. The ideal candidate will have a passion for customer service and hospitality, ensuring a positive experience for all guests. This position offers the opportunity to work in a dynamic hotel environment.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and efficiently
- Process payments and maintain accurate records
- Perform night audit duties, including reconciling accounts and preparing reports
- Ensure the safety and security of the property during the night shift
Requirements:
- Previous experience in customer service or hospitality preferred
- Familiarity with hotel operations and phone systems is a plus
- Bilingual or multilingual abilities are advantageous
- Strong guest relations skills with a focus on providing exceptional guest services
- Knowledge of hotel management practices and procedures
- Ability to work night shifts and weekends as needed
- Excellent communication and interpersonal skills
This position offers the opportunity to work in a dynamic hotel environment, gain valuable experience in the hospitality industry, and contribute to ensuring guest satisfaction. If you are passionate about delivering excellent customer service and enjoy working in a fast-paced setting, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Long Island City, NY 11101 (Required)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22