What are the responsibilities and job description for the Front Desk Agent and Night Auditor position at Wingate By Wyndham Montgomery AL?
Position: Front Desk Agent
Front Desk Agent who works at a Hotel Industry
Responsibilities:
- Maintaining and promoting hospitality at all times
- Welcoming and serving guests in a courteous efficient and friendly manner, both face-to-face and on the phone.
- Present a friendly, outgoing, energetic and guest service oriented demeanor.
- Booking and managing reservations
- Assisting the preparation of all reports relevant to daily revenues
- Complete and transmit daily management and accounting reports and supporting documents
- Follow set procedures on posting, cashing checks, safe deposits, and refunds.
- Communicate all pertinent information to the Front Office Managers and Supervisors
- Standing for long periods of time
Requirements:
- Customer Service Experienced, preferably in the hospitality industry
- Demonstrate good computer skills
- Must know how to multitask at a fast/quick pace
- Able to be a Team Player with all departments
- High School Graduate or Equivalent Experienced with Opera System preferred
Hours of Operations (Full Time): Two Shifts will be rotated throughout the week (2pm-10pm and 10pm-6am). 4-5 Days a week. However, schedule varies based on hours and need. Open flexibility for days and times in schedule is required.
*Note: First two weeks, you will need to be trained 1st shift (7am-3pm) and 2nd shift (3pm-11pm).
Compensation: $12-$13 per hour
Overall: We are seeking someone with a dynamic personality, heart for customer service, and a strong work ethic.
If interested, please walk into the property and ask for a application to be filled out.
The address is
2060 Eastern Blvd
Montgomery, AL 36117
Thank You.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Ability to Commute:
- Montgomery, AL 36117 (Required)
Work Location: In person
Salary : $12 - $13