What are the responsibilities and job description for the Part-time/Full-time Front desk position at Wingate by Wyndham?
Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk area.
Responsibilities
- Greet and assist guests in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Check-in and check-out guests efficiently
- Process reservations and cancellations
- Handle guest inquiries and provide accurate information about the facility
- Maintain a clean and organized front desk area
- Utilize retail math skills for transactions
- Utilize POS systems for guest transactions
- Communicate effectively with guests and team members
- Bilingual skills are a plus for assisting diverse guests
Requirements
- Previous experience in retail sales or customer service is preferred
- Proficiency in using cash registers and handling cash transactions
- Ability to supervise and manage front desk operations effectively
- Excellent phone etiquette skills
- Strong ability to sell products or services to guests
- Knowledge of grocery store operations is advantageous
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Cedar City, UT 84720 (Required)
Ability to Relocate:
- Cedar City, UT 84720: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13