What are the responsibilities and job description for the Host/Hostess position at Wings Etc. Grill & Pub?
Job Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. You will manage reservations, greet guests, and guide them to their tables while providing exceptional customer service. Your ability to communicate effectively and maintain guest relations will be key to enhancing our restaurant's reputation.
Responsibilities
- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seating arrangements efficiently
- Communicate wait times to guests and ensure they are comfortable
- Assist in maintaining the cleanliness and organization of the front-of-house area
- Provide menus and inform guests about daily specials
- Collaborate with servers and kitchen staff to ensure timely service
- Handle guest inquiries and complaints with professionalism
- Utilize Aloha POS or other point-of-sale systems for managing reservations
Skills
- Strong communication skills to effectively interact with guests and team members
- Excellent customer service skills with a focus on guest satisfaction
- environments is preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Positive attitude and a willingness to help others, contributing to a team-oriented atmosphere
- Knowledge of guest relations principles to enhance the dining experience
Join us in providing an outstanding dining experience for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- La Porte, TX 77571 (Required)
Ability to Relocate:
- La Porte, TX 77571: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $18