What are the responsibilities and job description for the Mortgage Systems Analyst position at Wings Financial?
PRIMARY PURPOSE : The Mortgage Systems Analyst is responsible for the technical and functional operation of all Mortgage systems and their related third-party interfaces. This role supports, develops, administrates, and implements new technologies and solutions to enhance efficiencies throughout the business unit. Serves as a business lead for all system related projects. Works closely with other Credit Union departments and vendors by taking the lead to address needs regarding the Mortgage systems.
ESSENTIAL FUNCTIONS :
- Provides expert level oversight to business unit for software and technology upgrades and installations, maintenance, support and optimizations.
- Collaborates with Mortgages leadership to identify and implement changes that optimize the user experience and enhance member value while reducing friction and member effort. Builds quality relationships with key members of the Mortgage team.
- Manages all system changes and is responsible for testing and validation.
- Develops understanding of both long- and short-term objectives for all Mortgage systems.
- Serves as escalation point for critical application issues.
- Ensures regulatory compliance requirements are tested & implemented according to secondary market and credit union guidelines.
- Manage permission access and user capabilities based on roles in mortgage systems.
- Coordinates internal and external resources for ongoing system enhancements and maintenance.
- Collaborates with Mortgage leaders to ensure employees are informed of enhancements or changes and the effects on the department.
- Assists in the development, writing and updating of procedures and policies on Mortgage related systems, software and products.
- Continually looks for ways to use technology to improve or automate existing processes used by the business unit.
- Tracks all work, accomplishments, backlog items, and system changes.
- Assists with internal product roadmap considering process improvements and system enhancements that, when managed well together, deliver enhanced value.
QUALIFICATIONS :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range : $75k-$95k plus 10% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Benefits :
Salary : $75,000 - $95,000
