What are the responsibilities and job description for the Assistant Manager position at Wings Over?
A Wings over General Manager is a great leader, an effective communicator, confident problem solver and an enthusiastic mentor. Our GM’s are experts in FOH and BOH operations, nimble office workers, and masters of their P&L. A true representative of the Wings over Brand.
Day in the Life
- Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.
- Drives the implementation of company programs by directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and knowledge that promotes the culture, values and mission of Wings Over. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store Crew to ensure smooth ow of operations
- Assists Manager on Duty in monitoring and managing store staffing levels to ensure development and talent acquisition to achieve and maintain store operational requirements.
- Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.
- Assists Manager on Duty with conducting performance reviews, providing feedback, and setting challenging goals to improve performance. Manages ongoing performance using performance management tools to support organizational objectives.
- Remains calm and collected, and works to keep the store operating to the Wings Over standard through timely delegation
- Communicates information and ideas to the Manager on Duty to promote store growth and a positive work environment
- Helps deliver our promise of Amazing Food by keeping all workstations clean and organized and coaches team to do the same
- Follows health, safety and sanitation guidelines for all products.
- Ensures team members adhere to legal and operational compliance requirements.
You are:
A Team Player - you embody the Wings Over mission of Good People
Passionate - you love food, restaurants and people
Enthusiastic - you love to help others learn and grow
Humble - you constantly look for areas in which to improve and understand the value of others Respectful - you value diversity and the input of others and you garner respect through your actions Open to Change - you embrace change and can navigate through ambiguous periods
Motivated - you come to work with a can-do attitude and drive others to do the same. Composed - you create organization out of chaos and can lead others to see the way forward Proactive - you see it, think it, then solve it and you know when to ask for help
Inspiring - your vision is undeniable, you connect with others and you challenge others when they do not live the
Wings Over Values
