What are the responsibilities and job description for the General Manager position at Wings Over?
Now Serving These Benefits :
Paid vacation and sick time
Weekly pay through direct deposit
Shift meal stipend and off-duty discounts for you and your family
An energetic, collaborative, and positive work environment
A thorough 4-week training and development program
Weekly 1-on-1s with a member of our operations team where you will review the performance of the store, your team, and yourself
Day in the Life : (includes, but is not limited to)
Let's get our hands dirty : Work side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
Monitors and manages store staffing levels, recruiting, and hiring using scheduling, coaching, and hands-on management to achieve operational excellence
Analyzes reports such as COGs, inventory, and labor to identify and address trends and issues affecting in-store performance
Ensures food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines
Serves a consistent product and service by providing proper team training and giving regular feedback
Resolves conflicts promptly in a thoughtful, empathetic, and fair manner
Participates in the community by identifying partnerships, joining community events, and engaging our neighbors
Other related duties as assigned
What You Bring to the Table :
Two (2) years of management experience
Three (3) years of food service experience (line-level or management); At least one (1) of those years in fast-casual / QSR
Serv-Safe / equivlent Certified
Flexible schedule- available nights, holidays, and weekends
Passionate about food and guest service
Able to manage store operations independently
Able to communicate clearly and concisely
Able to appropriately handle confidential / sensitive information
Proactive in identifying problems and implementing solutions
Inspired to drive the growth of your team members and yourself
Calm and collected in moments of pressure
Flexible and open-minded : able to propose changes and implement new programs introduced by others or created in-house
Able to lift 50 pounds and can stand for prolonged periods of time
Valid driver's license and current insurance
Legal US work authorization
Fly With Us :
For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us!
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