What are the responsibilities and job description for the Server position at Wings To Go?
**Job Title:** Server
**Company:** Wings To Go - Burlington, NC
**Job Description:**
**Position Overview:**
As a Server at Wings To Go in Burlington, NC, you will play a crucial role in creating a memorable dining experience for our guests. Your friendly and attentive service will be key to ensuring customer satisfaction and repeat business. If you're passionate about great food and providing excellent service, we want you to join our team.
**Responsibilities:**
1. **Customer Service:** Greet guests warmly, take orders accurately, and provide menu recommendations. Ensure a friendly and welcoming atmosphere.
2. **Order Management:** Transmit orders to the kitchen promptly and accurately, ensuring timely delivery of food to tables.
3. **Menu Knowledge:** Thoroughly understand the menu, including ingredients and preparation methods, to answer customer questions and make suggestions.
4. **Table Maintenance:** Set up and clean tables efficiently, keeping them well-stocked with necessary items (e.g., utensils, napkins, condiments).
5. **Upselling:** Encourage guests to explore additional menu items or promotions to enhance their dining experience.
6. **Payment Handling:** Process guest payments accurately, handle cash and credit card transactions, and return change promptly.
7. **Cleanliness:** Maintain a clean and organized workspace, including bussing tables and assisting in overall restaurant cleanliness.
8. **Teamwork:** Collaborate with kitchen staff and other servers to ensure efficient service and a smooth dining experience.
9. **Compliance:** Adhere to all food safety and sanitation guidelines, as well as alcohol service regulations (if applicable).
10. **Customer Feedback:** Collect feedback from guests and relay it to management to continually improve the dining experience.
**Requirements:**
- Previous experience in a restaurant or customer service role is preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Excellent teamwork and problem-solving abilities.
- Flexibility to work evenings, weekends, and holidays as needed.
**Physical Demands:**
- Ability to stand for extended periods and lift up to 25 pounds.
- Comfortable moving and maneuvering in a busy restaurant environment.
**Benefits:**
- Competitive hourly wage.
- Employee discounts on food and beverages.
- Opportunity for growth and advancement within the company.
- Positive and supportive work environment.
If you're passionate about delivering outstanding customer service and creating a memorable dining experience, we encourage you to apply for the Server position at Wings To Go in Burlington, NC. Join our team and be a part of our commitment to serving delicious wings and providing exceptional service to our valued guests.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $15
